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Blog

How Are Your Customer TouchPoints?

Article Language: English
April 9, 2019,

This customer touchpoint tool helps you improve the way you “touch” a customer or potential customer during the entire lifecycle with your business.

Blog

What Do Customers Want from Local Businesses?

Article Language: English
March 21, 2019,

Customers trust and use local businesses, and even prefer them to national chains. Learn how to leverage your local advantage.

Article

Top 8 Retail Do’s and Don’ts

Article Language: English

Small mistakes can be enough to drive customers away from your store, never to return. Learn 8 common “retail turnoffs” and how to avoid them. Read more

Blog

Small Business Customer Experience: How to Get It Right

Article Language: English
January 16, 2019

Learn why customer experience is crucial for small business growth and the steps needed to deliver a top-notch experience for your customers.

Recorded Webinar

Can Customer Engagement Increase Your Profits?

Event Language: English
October 11, 2018, 1:00pm EDT

In this webinar, we’ll discuss how to help improve your interactions with customers and establish a strong digital presence to boost your bottom line. Read more

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Course on Demand

Targeting Your Market

Event Language: English

This free online business workshop will help you identify your company's target market by demographic, psychographic, behavioristic profiles, and more. Read more

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Recorded Webinar

Create a Winning Customer Experience

Event Language: English
February 13, 2018, 1:00pm EST

Learn about customer experience, why it's important to your small business and how journey mapping can help you create a positive customer experience Read more

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